Qantas Airways


qantas-airwaysQantas Airways was initially established as Queensland and Northern Territory Aerial Services Limited in 1920 and fifteen years later, flying from Darwin to Singapore, commenced international flights. Qantas is the national flag carrier for Australia with headquarters based in Mascot, New South Wales and main hubs at Sydney, Melbourne and Brisbane airports with secondary hubs at Perth, Adelaide and Dubai airports.

A Oneworld alliance member, Qantas operates to more than 25 international destinations covering Africa, the Americas, Asia, Oceania and Europe besides servicing more than 60 local airports and for its loyal customers, offers the Qantas Frequent Flyer Programme.


Passengers flying internationally have a choice of four classes of travel, First, Business, Premium Economy and Economy.

Economy Class passengers can sit back and relax in ergonomically designed slim-line seats that recline and have built-in lumbar support for more comfort with adjustable headrests. On board the A380s and refurbished B747s seating offers softer cushioning, more legroom and a netted footrest ensuring comfort on long flights. Passengers receive a welcome Bickford’s drink shortly after take-off and have new meal choices to indulge in with a faster service. Maltesers snacks are provided throughout the flight and guests can, within 12 hours to departure, pre-select their preferred meal online via Select on Q-Eat.

Premium Economy passengers are spoilt with ergonomical seats designed by Marc Newson and made by Recaro guaranteeing maximum comfort with extra legroom for stretching out with the support of a footrest that extends from your seat. Centre and side condoles allow for additional elbow room while your tray table and in-flight entertainment screen is cleverly stored away when not in use. Guests receive a complimentary sparkling wine or beverage and can pre-select their favourite dish from the inspired Rockpool menu via Select on Q-Eat. During flight guests will relish in an up to date menu motivated by top Australian restaurateur Neil Perry with scrumptious meals served on elegant tableware designed by Marc Newson. Passengers have a great selection of top-notch Australian wines and access to a range of snacks and drinks to enjoy, available on the A380s and refurbished B747 aircraft.

Business Class passengers have nothing but comfort whether sleeping, working or enjoying the entertainment with the airlines award winning Skybed. Once guests have organized their extensive storage space, they simply shift their seats into a position that affords them maximum comfort by using a range of seat adjustments with massage options and their own personal in-flight entertainment. When it’s time to sleep passengers simply convert their Skybed into a two-metre, full flatbed. The sleep service, available on flights to selected destinations including Johannesburg, includes a new mattress, duvet and turndown service. Guests choose a delectable dish from the Rockpool international business menu, if they haven’t pre-selected their meal online, which is served on stylish Marc Newson tableware. Available for consultation is the airlines Sommeliers in the Sky there to ensure you enjoy the perfect wine with your meal.

First Class passengers experience new heights in comfort in their First Suite as they stretch out in their extra wide, fully flat beds with the bedding service featuring luxurious pillows, a duvet, blankets including a sheepskin mattress. Controls are conveniently located at the end of the armrest allowing guests to move their seats, leg rests and lumbar positioning from a relaxed sitting position to a fully flatbed up to 212cm on the A380 aircraft or to 200cm on the B747s. First Suites additionally feature an ottoman enabling guests to host a companion within their suite during flight. Taking in-flight dining to new heights, guests are provided with an exclusive restaurant-style dining experience, an eight-course tasting menu or signature dishes from the a la carte menu. All meals are prepared on board with the finest ingredients and designed by Neil Perry. Snacks and light meals are available to order at any time including spirits, beers, leaf-tea and espresso coffee.

Qantas Airways Rating

Qantas Airways
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In-Flight Entertainment

Guests can start planning excursions in-flight when reading the Qantas Spirit of Australia, the airlines in-flight magazine that provides, besides content on travel, guides to the best local restaurants and hotels.

Guests flying in A380s and selected B747s aircraft have on-demand in-flight entertainment with over 1500 entertainment options at their fingertips. Covering all preferences guests have over 100 movies, 500 television programs, 800 music options and 18 radio channels including coverage of the latest news via Sky News.

The B747s and A330s provide guests with 500 options covering 60 movies, over 250 television programmes, 250 music choices, 18 radio programmes and a good selection of games.

Unaccompanied Minors

Booking this service on international flights or domestic flights departing from an international airport must be done via a Qantas Airways office. The airline does not accept minors travelling internationally under the age of 6 as unaccompanied minors but only those aged from 6 to 15 years. Parents must complete the necessary documentation.

An unaccompanied minor is considered by Qantas as a child travelling without the supervision of its parents/guardian; an adult nominated by the parents/guardian; the childs sibling 15 years and older or, if the child is travelling in a separate class to that person.

Unaccompanied minors will not be accepted if flight plans include an overnight stopover; is the last flight of the day; connecting flights departing from different airports in the same city; the flight includes a flight operated by another airline; if transit time between connecting flights exceeds 4 hours or, if the child requires medication it cannot self-administer.

Baggage – Checked

Excluding to and from South and North America, adult passengers have the following allowances with no one piece exceeding a weight of 32kg:

Economy                   : 30kg

Premium Economy  : 40kg

Business                   : 40kg

First                            : 50kg

Passengers that are Qantas Frequent Flyer members benefit with larger checked-in baggage allowances.

Baggage – Cabin

Passengers flying First, Business or Premium Economy are allowed 2 pieces with weights of no more than 7kg each and not exceeding 115cm in dimension (56x36x23cm) or alternatively 1 piece not exceeding 115cm plus 1 non-rigid garment bag not exceeding 185cm.

Economy Class passengers are permitted 1 bag not exceeding dimensions of 115cm or 1 non-rigid garment bag no more than 185cm in dimension. Passengers may additionally take on-board a small handbag, a slim-line laptop bag, coat, a small camera, a limited amount of reading material and small quantity of duty free goods, where permitted.


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